Clubs

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45 articles in this collection
Written by Jules Robbins, Andrew, and Tony Oliver

Member statistics

Understanding member stats
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Written by Jules Robbins
Updated this week

How to cancel a member (Not using Revel POS)

Member wants to cancel - how to unsubscribe a member from a club and make sure they don't get discounts (VInes OS clientsNOT USING REVEL)
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Written by Jules Robbins
Updated this week

Send last club release

If you have a member join and want to send them the last club release...
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Written by Jules Robbins
Updated this week

Member doesn't have card on file

Concerned about members that don't have a card on file or have issues with their card receiving a notification.
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Written by Tony Oliver
Updated over a week ago

How to Cancel a Member - For Revel POS

Member wants to cancel - how to unsubscribe a member from a club and make sure they don't get discounts on Revel
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Written by Tony Oliver
Updated this week

Cancel a Shipment

Request to cancel shipment with your carrier
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Written by Tony Oliver
Updated over a week ago

How to make a change to a club order using 'Customize Order'

Steps to change the discount, or switch from pickup to ship, or add or remove items from an order.
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Written by Tony Oliver
Updated this week

Add a $ or % Discount on Processed Club Shipments

How to add an additional dollar or percent discount on processed club shipments
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Written by Tony Oliver
Updated over a week ago

Cancelling a Gift Club Membership

If you need to cancel an ongoing gift club membership, please follow these steps.
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Written by Tony Oliver
Updated over a week ago

Reset password or instruct members to create new password

Member reports they are having login issues, member can't login or login failure
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Written by Jules Robbins
Updated this week
Getting Started with Clubs

Define your Club structure

Let us know what your club structure should be
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Written by Jules Robbins
Updated over a week ago

Add Member Login link on your main site

Give your Members a way to login to update their cards, change clubs and see past purchases
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Written by Jules Robbins
Updated over a week ago

Setting up Clubs

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Written by Jules Robbins
Updated over a week ago

Club Discounts

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Written by Jules Robbins
Updated over a week ago

Club launch checklist

Here's a handy checklist to make sure you've got everything ready!
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Written by Jules Robbins
Updated over a week ago

Customer Choice Club set up - Set Up

Setting up to offer Customer choice clubs where members can modify club release orders
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Written by Jules Robbins
Updated over a week ago

Customer Choice club creation and processing

How to allow customers to modify club orders after it's been set up
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Written by Jules Robbins
Updated over a week ago

Pick Up Locations

Learn how to manage member pick ups, order pickups, and set optional pickup locations for ecommerce or club orders
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Written by Jules Robbins
Updated over a week ago

Gift Clubs

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Written by Jules Robbins
Updated this week

Offer Free or Loyalty Clubs

Need a club that's free and doesn't require a credit card to join?
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Written by Tony Oliver
Updated over a week ago

Understanding gift club order receipts

Gifted club orders show buyer name and not recipient name
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Written by Jules Robbins
Updated over a week ago

Create a gift club member

Set a number of gift club shipments in Vines OS
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Written by Jules Robbins
Updated over a week ago

Multiple Memberships can be charged to the same credit card

How to manage same credit card for multiple members
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Written by Jules Robbins
Updated over a week ago

Welcome Email for Free Clubs Sign-Up

Members who sign-up for a free club can receive a Welcome email.
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Written by Tony Oliver
Updated over a week ago