Club orders from Vines OS are not synchronizing over to Revel
If your club orders, or any ecommerce order does not push through to Revel:
- Go to Vines OS> RevelPOS > POS Items
- In "Put Vines OS Products in Revel Subcategory" dropdown, make sure you have selected a SUBCATEGORY on Revel. This is where Vines OS will put newly created products from Vines OS on Revel. You can always move the product into a different subcategory, but Vines OS needs one subcategory to push the products to initially.
- Now go to RevelPOS > POS Settings and toggle on "Start sync process". Do this only once per day to avoid going over your daily API call limit.
- Return to the order page to confirm the orders have synced. It is not always immediate (it depends on how many orders are processing and other server calls), so if you don't see it, check back a bit later to confirm the orders have gone through. You will see the Revel Order # in the list of Orders, or on the order detail page, when it has gone through.