If you determine that an order is fraudulent, there are options available to change the status of the order. Additionally, under the Refund/Void dropdown, you can select either Fraud / retrieve inventory or Fraud / waste inventory.

If the order has not yet shipped, select the Fraud / retrieve inventory option to both remove this order from your sales reports and also return the item(s) to your Vines and Revel inventories. Likewise, if the order has already shipped, you would select the Fraud / waste inventory option, which will remove this order from your sales reports, but will not return the item(s) to your inventory.

Upon selection of one of the above refund actions, the order status will then be changed to 'Invalid', and an accompanying message will be displayed in the record stating: 'Invalid - Manually Marked as Invalid. Fraud Order', as follows:
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