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Ecommerce
Setup, order processing, inventory, tax, training, more
46 articles
SubscriptionsCustomers can subscribe to specific products. Boost your DTC sales with subscription offerings.
Online TipsInclude a tipping option at Checkout
Curbside Pickup on ecommerce ordersOffer curbside pickup
Local DeliveryFree or Fee based local delivery
Setting pickup as exclusive optionThis article explains how to set pickup as the only option
Ice packs and Cold service optionsManage shipping during heat
Wine store filter widgetCustomers have a search filter to expedite their shopping experience.
Add or Edit a SnippetAdd or edit a message on top of a page like Checkout or Member Login
Image is missing or not displayingIf an image you uploaded is not displaying, try the tip below
Credit Card declined but customer says it is a good cardWhat to do if a credit card is declined and customer says it is good
Warning message "<Product> has been removed from your cart because it is no longer available"Out Of Stock cart checkout error
Order Processing Error MessageMessage - Fail - Error occurred while creating transaction, check Payjunction for missing order or reprocess order.
On Order, Member shows "no"If order shows Member status as "no"
Training
FAQs, promoting, order handling, declines/fraud, optimizing
Placing Products on SaleHaving a sale on wine? The following article details the steps.
Update a registered customers' credit cardEdit customers credit card on file.
Update a member credit cardNeed to update a member credit card on file for future processing?
Using the editor - formatting text and imagesHow to Copy & Paste content or text and apply image spacing and alignment
How to set up a Gift box or Bundled productCreate gift box or bundle and set shipping for bundled item
Gift card printing for Vines OSCustom branded gift cards
Wine filters page for product managementSearch and filter products for making bulk status or tag updates
Date Stamp and Employee name recorded on Pick-Up OrdersNeed to verify when a member picked-up their order? We've added a date stamp and employee name to pick-up orders.
How to refund wine but charge for shipping on a returned order
POS Sale button or text on order pageIf you see a POS button or text on the order page.
Display status options for wine or products on Vines OSDisplay, no display, POS only, member only and what syncs to Items in Revel
Grouping products using Product TagsHow to tag single and bulk products for promotion on your Shop page
Set a single item to count as more than one for couponsAllow a coupon to apply to an item that includes multiple items
Exclude a product from member discounts and/or couponsHow to exclude a product from certain types of discounts
Filter and manage products, make bulk product status and tag updatesWine search, bulk filter updates, and reorder display options