First, go to Settings > Settings Manager and scroll to Wine Club section. Toggle on "Track members cancellation"
SAVE
Scroll down again and enter the Reasons you wish to offer for Cancellation.
Examples:

Belong to too many clubs
Doesn't care for selections
Not cost effective
Can't customize
Budgetary

SAVE

Now when a member cancels, you can list them as Inactive (Deselect the Is Active button) and then choose the reason.

 

Did this answer your question?