When a member comes in to pick up their order, from the dashboard, click on Dashboard > Orders.
In the Order Status dropdown, filter for 'Hold for pickup'. Enter the customer's name or email address in the search field and click Submit to search.
To mark the customer's order as 'Picked Up', in the Order Status column, click on the green 'Hold for pickup' dropdown field, and select 'Picked Up'.
The status for the order is now updated. A date/time stamp along with the name of staff who marked the order is recorded in the order record.
Multiple location pickup options
If you have multiple locations, and have set up your locations for pickup, you can allow a member to pick up their order at a different location other than where they originally planned to pick up. You can also check whether you want to charge/refund the tax difference or not, based on how you are collecting the tax, if applicable. By default it is selected to not charge the tax difference. Click Update, and the inventory will be restored to the original location, and pulled from the new location. This feature is also integrated with Revel for inventory management.
Paper Method
You can also keep a printed list of members with orders to pickup on site, then mark them in bulk as Picked up later.
Under the Filter for Fulfillment chose "To Pickup" option, which will include all order status if you filter for Order Status 'All'. Pickup will show all Pickup orders, whether they have been picked up or not.
Print the list and check them as picked up on the list when the member comes in. At the end of the day, you can login to VinesOS and bulk update the status of those orders to Picked Up.
Go to Orders > Hold for Pickup
Choose to display 'All Pages' by checking the box above the Search submit button. (This will show all orders on one long list. If you have over 500 orders, skip this step and just do page by page of order results).
Sort by Last name by clicking on the column heading
Select the check box beside the Invoice number of any member who picked up
Continue through the list.
At the bottom, on right, set the Status box field to 'Picked up'
This will change all of those orders to status 'Picked up'.