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Ecommerce
Ecommerce
Tax, processing, inventory and more
55 articles in this collection
Written by
Jules Robbins,
Andrew,
and
Mark Frey
Online Tips
Include a tipping option at Checkout
Written by
Mark Frey
Updated over a week ago
What type of alcohol can be shipped?
Regulations and restrictions for shipping alcohol for each state
Written by
Mark Frey
Updated over a week ago
Grouping products using Product Tags
How to tag products for promotion on your Shop page
Written by
Mark Frey
Updated over a week ago
Page Pop-Up Promos
Promote your special offers
Written by
Jules Robbins
Updated over a week ago
Local Delivery
Free or Fee based local delivery
Written by
Jules Robbins
Updated over a week ago
Curbside Pickup on ecommerce orders
Offer curbside pickup
Written by
Jules Robbins
Updated over a week ago
Gift wrapping
Offer gift wrapping on ecommerce orders, either for a fee, or 'included'
Written by
Jules Robbins
Updated over a week ago
ShipCompliant Sovos Sales tax
Local tax rates
Written by
Andrew
Updated over a week ago
Add a $ or % Discount on Processed Club Shipments
How to add an additional dollar or percent discount on processed club shipments
Written by
Andrew
Updated over a week ago
Update a member credit card
Need to update a member credit card on file for future processing?
Written by
Andrew
Updated over a week ago
Update a registered customers' credit card
Edit customers credit card on file.
Written by
Andrew
Updated over a week ago
Gift card printing for Vines OS
Custom branded gift cards
Written by
Andrew
Updated over a week ago
Pickup Inventory Report
Generate a report on quantity picked-up and what's on hold for pick-up
Written by
Andrew
Updated over a week ago
PCI Compliance Fail Report
Have you received a PCI Compliance Fail Report charge from OpenEdge?
Written by
Andrew
Updated over a week ago
Placing Products on Sale
Having a sale on wine? The following article details the steps.
Written by
Mark Frey
Updated over a week ago
Gift card configuration
How to add gift cards to your site
Written by
Mark Frey
Updated over a week ago
Display status options for wine or products on Vines OS
Display, no display, Display/Sale, member only and what syncs to Items in Revel
Written by
Andrew
Updated over a week ago
Date Stamp and Employee name recorded on Pick-Up Orders
Need to verify when a member picked-up their order? We've added a date stamp and employee name to pick-up orders.
Written by
Andrew
Updated over a week ago
Club Processing with a Flat Rate
Set up your club release with flat rate shipping or flat rate charge.
Written by
Andrew
Updated over a week ago
Sales and Inventory Reports
How to generate a report for sales and inventory
Written by
Jules Robbins
Updated over a week ago
Flat shipping rate or special shipping rates for an individual item
Override the regular shipping fee
Written by
Jules Robbins
Updated over a week ago
How to set up a Gift box or Bundled product
Create gift box or bundle and set shipping for bundled item
Written by
Jules Robbins
Updated over a week ago
Sales Tax Report
State tax reporting
Written by
Jules Robbins
Updated over a week ago
How to void or refund an order on Vines OS
How to refund or void a processed order or club order
Written by
Jules Robbins
Updated over a week ago
Coupons
Use coupons for free shipping, member discounts and special offers
Written by
Jules Robbins
Updated over a week ago
Managing varietals
Add or remove varietals
Written by
Andrew
Updated over a week ago
Getting Started with Ecommerce
Remove backgrounds of images
How to take a picture and remove the background for a clean image
Written by
Jules Robbins
Updated this week
Ship Compliant Full integration setup
How to configure for Ship Compliant/Sovos if you have a full ship compliant account. This is not for the ShipCompliant Lite.
Written by
Jules Robbins
Updated over a week ago
Setting up inventory sync
Written by
Jules Robbins
Updated over a week ago
Using the editor - formating text and images
How to Copy & Paste content or text and apply image spacing and alignment
Written by
Andrew
Updated over a week ago
Wine store filter widget
Customers have a search filter to expedite their shopping experience.
Written by
Andrew
Updated over a week ago
Prop 65 Warning Requirement
For sale of wine to California, be sure to turn on the REQUIRED Prop 65 warning to avoid stiff penalty. EFFECTIVE AUG 30, 2018
Written by
Andrew
Updated over a week ago
Gift card redemption
Learn how gift cards are redeemed and how to see them in the dashboard
Written by
Jules Robbins
Updated over a week ago
Set flat rate, discounted or 'shipping included' options for members and/or guests
How to set up shipping fees for UPS, FedEx and GSO by product type
Written by
Jules Robbins
Updated over a week ago
Import Wine or products to Vines OS
How to import
Written by
Jules Robbins
Updated over a week ago
Reorder wines and products
Change the display of wine and the order on the page
Written by
Jules Robbins
Updated over a week ago
Exclude from any Discounts
Written by
Jules Robbins
Updated over a week ago
Real-time processing or capture only?
Written by
Jules Robbins
Updated over a week ago
Conduct a test purchase before launch
Written by
Andrew
Updated over a week ago
Managing Orders
Add a Surcharge, Refund, Discount, and make other edits to an Order
How to add a surcharge, refund, discounts and make other changes to an existing order
Written by
Mark Frey
Updated over a week ago
Processing Orders
Written by
Jules Robbins
Updated over a week ago
Bulk processing Orders, Shipping & Labels
Need to process multiple orders.
Written by
Andrew
Updated over a week ago
Club order filters by club and release
Changes to the Orders filters. Order Type/Club Release
Written by
Andrew
Updated over a week ago
Declined Orders
Written by
Jules Robbins
Updated over a week ago
Refund or surcharge multiple orders, bulk refund
Written by
Jules Robbins
Updated over a week ago
Search for orders by last-4 of the credit card.
Expanded search options - Search orders by last 4 of the credit card.
Written by
Andrew
Updated over a week ago
FAQs
POS Sale button or text on order page
If you see a POS button or text on the order page.
Written by
Jules Robbins
Updated over a week ago
On Order, Member shows "no"
If order shows Member status as "no"
Written by
Jules Robbins
Updated over a week ago
Warning message "<Product> has been removed from your cart because it is no longer available"
Out Of Stock cart checkout error
Written by
Andrew
Updated over a week ago
Credit Card declined but customer says it is a good card
What to do if a credit card is declined and customer says it is good
Written by
Jules Robbins
Updated over a week ago
Shipping
Ice packs and Cold service options
Manage shipping during heat
Written by
Jules Robbins
Updated over a week ago
Shipping error
Did you receive a "shipping error" order status when you attempted to create a shipping label?
Written by
Andrew
Updated over a week ago
GSO (Golden State Overnight) shipping
Best shipping rate calculation: Orders are checked for GSO zipcode range and best rate is applied to order
Written by
Andrew
Updated over a week ago
Print Club type on Shipping Labels
You can add the club name on the shipping label for easy packing
Written by
Andrew
Updated over a week ago
UPS Fulfilment and order status tracking
Written by
Jules Robbins
Updated over a week ago