Customers can earn reward points through purchases of your specific products and services. Accumulated reward points get converted to dollar credits that can be used toward future purchases through the POS.
Set up Reward Points for Product Types
Once the Reward Points feature is enabled, go to Settings > General Settings, scroll down to the Cart section, and in the 'Cash value for each point' field, enter the dollar amount that each reward point will equal in value. For example, you could set each reward point earned to equal $1 in value.
Note: If you do not see this on your Settings, send us a Support request to enable it for you.
Next, establish Reward Point accrual tiers for the products where you want to enable customers to earn points. This process is handled separately on the settings page for each product type (e.g., wine, food, events, etc.).
In the table, you can establish tiers for various dollar spending ranges to earn specific amounts of reward points. For instance, customers who buy between $1 and $50 worth of wine receive ten reward points.
Note: If you do not see this on your Product Settings, send us a Support request to enable it for you.
The 'Points' column displays the points nonmembers can accrue, while the 'Points Member' column is point accrual for club members.
Viewing, redeeming, removing reward points
When a customer is pulled up on the POS, any reward points they have earned are shown. They can apply their points to their purchase by clicking the Redeem Now button.
Reward points that are applied to an order can be removed by clicking the Remove button.
Admin can view reward points on the POS and in the Dashboard within the customer's record.
When applied to an order, reward points are displayed as a line item in the printed POS receipt.