VinesOS

Learn how to report an issue or ask a question to ensure effective results

Reporting an issue or asking a question

If you randomly get logged out of Vines OS, you may need to clear your browser cache and cookies.

Using the Clear Cache option to match your website or remove popups

If your main website is down, you can login to VinesOS using a 'backdoor'

Having troubles logging into the Dashboard or getting logged out

How to provide Mailchimp account access to VinesOS Support

If you are doing a refund and get error ""Transaction does not exist""

How to see past charges and update your card on file

Did you see the error message "Due to the size of your order, additional shipping rates will apply" and no shipping was charged?

Member says they didn't receive the forgot password email

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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