VinesOS

How a member can cancel their membership online through their account page

Member online cancellation or switching club levels

Active members, Memberships, Inactive, Filtered and Declined CC views

How to manage same credit card for multiple members

How to create and reset a password, and log in without a password

View updates and changes made in the customer's account record

If you need to cancel or change an ongoing gift club membership, please follow these steps.

Concerned about members that don't have a card on file or have issues with their card receiving a notification.

Member wants to cancel - how to unsubscribe a member from a club and make sure they don't get discounts on Revel

How to unsubscribe a member from a club and how to reactivate a club member

Use the red bell notice to approve member updates from Revel

You can track member cancellations so you better understand your churn.

Club member requests shipments be put on hold.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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