17 articles
Member online cancellation or switching club levelsHow a member can cancel their membership online through their account page
Member summary and type explanationActive members, Memberships, Inactive, Filtered and Declined CC views
Add new members
Multiple Memberships can be charged to the same credit cardHow to manage same credit card for multiple members
Creating login passwords, resetting passwords, and logging in without a passwordHow to create and reset a password, and log in without a password
Member HistoryView updates and changes made in the customer's account record
Cancelling or Changing a Gift Club MembershipIf you need to cancel or change an ongoing gift club membership, please follow these steps.
Member doesn't have card on fileConcerned about members that don't have a card on file or have issues with their card receiving a notification.
Failed credit cards
Create an order for a member using the card on file and apply an additional discount if needed
How to Cancel a Member - For Revel POSMember wants to cancel - how to unsubscribe a member from a club and make sure they don't get discounts on Revel
How to cancel a memberHow to unsubscribe a member from a club and how to reactivate a club member
Members can update their card on fileInvite members to update profile
Member statisticsUnderstanding member stats
Review and Approve Member changes from RevelUse the red bell notice to approve member updates from Revel
Track member cancellationsYou can track member cancellations so you better understand your churn.
Put a Member on holdClub member requests shipments be put on hold.