Ecommerce Training
FAQs, promoting, order handling, declines/fraud, optimizing
28 articles
- Placing Products on Sale
- Update a registered customers' credit card
- Update a member credit card
- Using the editor - formatting text and images
- How to set up a Gift box or Bundled product
- Gift card printing for Vines OS
- Wine filters page for product management
- How to refund wine but charge for shipping on a returned order
- POS Sale button or text on order page
- Display status options for wine or products on Vines OS
- Grouping products using Product Tags
- Set a single item to count as more than one for coupons
- Exclude a product from member discounts and/or coupons
- Checkout Navigation
- Processing Orders
- Bulk processing Orders, Shipping & Labels
- Manage Declined Club Orders
- Partial refund
- Void and Refund Orders on VinesOS Dashboard or POS
- Refunds and surcharges - bulk refund, multiple orders, reports
- Retrieving or wasting inventory from a fraudulent order
- Add a Surcharge, Refund, Discount, and make other edits to an Order
- Search for orders by last-4 of the credit card.
- Club order filters by club and release
- Abandoned Cart Email Reminder - Legacy
- System-generated order numbers