This article provides basic training for your staff to learn key aspects of Revel and VinesOS. Click each link below for an in-depth article on each topic.
Manage pickup orders on Revel - How to update a club order or eCommerce order when a member picks up, and mark the order as Pickedup in VinesOS from Revel.
Refund or Exchange Items on a Club Order on Revel - If you need to exchange what was on a club order for new products here's how you can replace an item with an alternative option.
Manage declined club member pickup orders on Revel - Declined orders from VinesOS will go to Revel as Invoices.
How to Void a VinesOS Order on Revel - Cancel or void an existing Vines OS order on Revel and refund card.
Use Revel Rewards points - How to tie member loyalty points to products.