VinesOS

Learn how to manage member pick ups, order pickups, and set optional pickup locations for ecommerce or club orders

Pick Up Locations - Revel only

VinesOS can no longer send changes to an order once it is opened on the Revel iPad

Opening VinesOS orders on the Revel iPad

Setup, managing your Revel + VinesOS integration

Revel

Revel Webhooks for real time inventory

Revel Partner Connect

Add a username and login for Vines OS on Revel

Create Revel access for Vines OS

If you see a red error that inventory is not available on a Revel location and you don't want to limit inventory use Disregard inventory

Disregard inventory (For Revel sync)

If you need shipping to show as a line item on Revel Operational Report

Add shipping as a product on Revel to include in reporting

Learn about the club pickup options on Revel

Set up Revel Invoices to manage pickup orders

Setup

This is how you create categories in Vines OS that can map to Revel for using product filters in your Shop

Add a Category in Vines OS for each Revel category

VinesOS Configuration

How to add club discounts to automatically apply on Revel

Best practice for Vines OS mapping if you are building product menu on Revel

Build the Product Menu on Revel

Set up Custom Dining Options to manage pickup orders

Revel customer history popup

Revel Configuration

How to set up bundles or gift packs to sync with Revel

Creating Bundles/Gift packs on Revel

Choose what to sync: orders, members, products, discounts, and/or inventory

Configure sync settings for Revel and Vines OS

Declined orders from VinesOS will go to Revel as INVOICES and not pull from inventory

Manage declined club member pickup orders on Revel

Sell event tickets and sync orders to Revel

Set up Events for Revel integration

Revel eCommerce

How to use Revel and VinesOS for managing club or ecommerce orders

Revel Training Guide for use with VinesOS

If an order is missing at Revel, verify the product's Revel links are in place

Order missing on Revel

Cancel or void an existing Vines OS order on Revel and refund card

How to Void a Vines OS order on Revel

Revel Training

Manage club batch processing including sync and pick up on Revel

Club Processing Training for Revel Clients

Club processing

How to update a club order or ecommerce order when member picks up, update club order on Revel

Manage pickup orders on Revel

Update club name on Vines OS and Revel

If you need to exchange what was only club order for new products here's how you can replace an item with an alternative option.

Refund or Swap out and exchange items on a club order on Revel iPad

How to tie member loyalty points to products

Use Revel Rewards points

Manage Clubs

Daily API limit - Error message or Orders aren't synchronizing over to Revel?

Revel Daily API limit - Error

How to update missing products, add new products from Revel before the end of day sync, or sync inventory after updating on Revel.

Force a sync with Revel for products or inventory (Manual sync)

Navigating between Vines OS and Revel

Product is properly tagged or in the subcategory to sync but you can't find it on Vines OS.

Item missing after Revel sync

Webhooks are used to pull data back from Revel without using your limited number of API calls and are more immediate.

Revel / Vines OS Sync Schedule

Invalid orders did not come through to Revel

Troubleshooting orders that do not go to Revel

Orders are not syncing through to Revel

What to do if you have members that are not found on Revel

Member not found on Revel

FAQs

Member club name doesn't show on Revel in Ref Code

Send new members home with the last clip shipment on sign-up.

Add a new member on premise and give them the last club shipment

Manage Customers

Choose what wine categories, subcategories OR product group to automatically sync with Revel

Set up wines to sync with Revel

Add wine or products from Revel to Vines OS

Map existing items from Vines OS to Revel, if applicable

Set it up to not use the Revel product name on your website

Override the name of a product from Revel in Vines OS

Sync Merchandise with Revel

Synchronization schedule between Revel and VinesOS using Legacy API, updated to real-time sync Jan 2019

LEGACY Revel and Vines OS sync schedule

Manage Products

Find answers and get help from Intercom Support and Community Experts

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