15 articles
Personalize the tasting experience: pour to your customer's profileGet to know your customers taste profile and recommend the right wines to please!
Add a member credit card on the POS manually, without a card swipeHow to manually enter a credit card through the POS system
Shipping a POS Order
Reassign Staff on open POS OrderHow to change the staff for an open ticket or order
Manage event registrations in the POS - view, edit, charge member cards on fileEvent registrations can be easily managed within the POS
Set POS order to 'Hold for Pickup'How to set a POS order to 'Hold for Pickup'
Split bill processHow to split a bill or issue refunds for a split bill
Customer management in the POSAccess and manage customers and their orders in Vines POS
POS ReceiptsAuthorization only and Capture receipts for checkout or bill fold checkout
Tip reporting tied to staff PINExport a Tip Report that shows all tips associated to your staff
Logging into the POS for Daily TransactionsThis article describes the login and initialization process that should be used each day for staff using the POS
Apply Gift Cards and Coupons on checkout through POSApply coupon or gift card during POS checkout
Indicators for Pickup orders (Ecommerce and Club)Visible indicators in the POS are there to inform staff of new online and club pickup orders that will need to be prepared
Open tabsHow to manage and work with open orders, including staff re-allocation
Sell pre-paid tasting or event reservations and apply towards a credit on sitePrevent no-shows on tasting reservations