VinesOS

Using the Clear Cache option to match your website or remove popups

Updating your Vines OS Site to match your website or remove popups

Set up your VOS hosted pages to match the look of your site

VinesOS Dashboard Set Up with Site Match

Vines includes automated SEO features and manual options for SEO

VinesOS Search Engine Optimization (SEO)

Integrate unique Mailchimp audience IDs for each of your clubs so existing and new members are automatically added or removed

Automate your club members with your Mailchimp lists

UserWay integration makes ADA activation easy

Make your Website ADA Accessible

RedChirp integration

Set up subdomain

Customers can subscribe to specific products. Boost your DTC sales with subscription offerings.

Subscriptions

Online Tips

Curbside Pickup on ecommerce orders

Local Delivery

This article explains how to set pickup as the only option

Setting pickup as exclusive option

Ice packs and Cold service options

Customers have a search filter to expedite their shopping experience.

Wine store filter widget

Add or edit a message on top of a page like Checkout or Member Login

Add or Edit a Snippet

How to configure modifiers and options for food items in the POS

Food Options & Modifiers

Customers can scan QR menu and add items to share with their server

QR Menu for Onsite Orders

Employee time tracking

How to set up happy hour discounts and flat rate pricing for drinks, food and more

Happy Hour

How to create an order for wholesale, omit tax, set a special price, and allow for check payments

Selling Wholesale on the POS

How to automatically charge new club members on sign-up

Automatically charge new members for the last club release when they sign up

Pick-up and Free clubs don't require a shipping address

Shipping Address for Pick-Up Clubs

Set Club Pick Up Terms

How to include a dropdown list of your staff members in the sign-up form and track retail bottle sales for commissions

Staff Incentives

Set up your club release with flat rate shipping or flat rate charge.

Club Processing with Flat Rate Shipping

Create an annual auto charge for one or more club memberships

Annual Auto Charge for Club Memberships

Set up and charge members an annual fee based on date joined

Annual membership fee

Does you club have a recurring renewal fee?

Recurring membership fee

Need a club that's free and doesn't require a credit card to join?

Offer Free or Loyalty Clubs

Members who sign-up for a free club can receive a Welcome email.

Welcome Email for Free Clubs Sign-Up

Setup a shipping-included option with an annual charge

Offer a free shipping option to members

Club Allocations

Additional Setup Options

California's Bottle Bill: Option to pass on the CRV fee to the customer

Image size and resolution recommendations

Products - Image Size & Clarity

Flat shipping rate or special shipping rates for an individual item

PRODUCT SET UP

How to set up for UPS Shipping. Including options to help Mother Earth and set up Standard UPS Email Notifications.

UPS Shipping Set Up

FedEx Shipping Set Up

Best shipping rate calculation: Orders are checked for GLS zip code range and the best rate is applied to the order

GLS Shipping Set Up

WineryShip third-party shipping fulfillment

Configure ShipCompliant/Sovos for a full ShipCompliant account

ShipCompliant Full integration setup

Sending orders to shipping and fulfillment companies

Shipping Fulfillment Integration

Customers can select a UPS access point to pick up their shipped orders

UPS Access Points

Shipping Label Printing

Shipping fulfillment and integration options and setup

SHIPPING SET UP & INTEGRATIONS

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.